Life is not a to-do list. Sometimes you just have to sit down, breathe, and smile at the sun.
Return & Refund Policy
1. Right of Withdrawal
In accordance with the Consumer Protection Act, customers have the right to withdraw from their order within 14 days of receiving the goods, without providing a reason.
2. Conditions for Returns
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Products must be returned in their original condition – unused, undamaged, and with intact commercial appearance.
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Return shipping costs are the responsibility of the customer.
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Upon successful inspection, we will refund the amount within 14 days via bank transfer or using the same payment method used for the purchase.
3. Exceptions
The following items are non-returnable:
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Custom-made or personalized products (e.g., specific colors, shapes, engravings).
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Used or damaged products caused by the customer.
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Gift cards (they may be transferred to another person, but are non-refundable).
4. Complaints
If you receive a defective or damaged product, please contact us within 48 hours of receipt at:
📧 studio@pinkcormorant.com or ☎️ +359 898 388 037.
We will offer a replacement or a full refund.